Fulfillment Policy

Fulfillment Policy Overview: At Tuning-Makarska.com, we are committed to ensuring our customers have a clear understanding of how our services are delivered and supported. As a provider of a Software as a Service (SaaS) product, our fulfillment process is designed to provide immediate access to our software upon purchase. Subscription and Credits: • Upon registering, customers can purchase credits. • These credits can be spent for software services provided by us. Access to Software: • Our software is accessible online and is made available to the customer immediately upon completion of the purchase process. Refund Policy: • We offer a full refund within 7 days of the users first payment if they are dissatisfied with the product for any reason. • In cases where technical issues prevent effective use of our software, we offer refunds or reimbursement in the form of credits. The decision to provide a refund or credit reimbursement will be at the discretion of Tuning Makarska based on the nature of the issue reported. Cancellation Policy: • Customers may cancel their subscriptions at any time. However, refunds for cancellation are only available within the first 7 days of the initial payment. • Upon cancellation, customers will retain access to their subscription until the end of their current billing cycle. Support and Assistance: • For any support-related inquiries or to report issues with the software, customers can contact our support team at tuningmakarska@gmail.com and advancedinhr@gmail.com.